A minimum order is the minimum quantity required for purchasing a particular item. Most items will have a different minimum required when placing an order. Most of the time, the minimum quantity shown is based on the minimum amount required for a factory to print your order, but if you reach out to us through live chat or by phone, we can inquire on your behalf, as some factories are more flexible (there might be an additional fee for ordering less than the minimum). Or, we can see if we can find a similar item that is offered in a lower quantity.

You can reach us though live chat or over the phone and we can verify if the item can be assorted at no additional cost. Although most of our items can be assorted at no additional cost, there are some that have to be ordered in certain quantities per color and a select few that cannot be assorted. When assorting product colors, customers want to be mindful of choosing product colors that will take the same imprint color – if they choose some colors that need a darker imprint color and some that need a lighter imprint color, that could add an ink change charge

A setup charge is a charge that our factories charge to set up a screen to create each personal imprint. Setup charges depend on the item(s) being ordered. If the item is being re-ordered and the artwork is staying the same, you will not pay another setup charge. If the item is a new item, you will be charged a setup charge, as our factory will have to create a new customized screen, unless there is a free setup promotion on the item.

After you submit your order, we will email you a digital proof of your final product to approve before you are charged. Although there are dotted lines in the proof to represent and give you a visual of the imprint area that we will be working within, these lines will not print.